Calls are received at Tri Cities Crime Stoppers tips line phone. This phone does not provide caller ID, and conversations are not recorded. The Crime Stoppers Coordinator receiving the information completes the tips information form, makes initial inquiries and then passes the information to the investigating officer. After normal business hours Tri Cities Crime Stoppers calls are handled by a Center that handles Crime Stoppers calls from all over North America.  Those calls are immediately forwarded to the Coordinator for action.  Calls are accepted regarding any publicized request for information, such as "Crime of the Week" or such other crime(s) the caller has knowledge of.

By guaranteeing a caller`s anonymity Crime Stoppers allows the caller to give information in a positive atmosphere without the prospect of retribution. By offering cash rewards for information leading to indictment or arrests, the program encourages otherwise reluctant callers to provide information.